Privacy Policy

Last updated: October 4, 2026

Elevated Consulting Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data when you visit our website or engage with our services.

We may collect the following types of information:

Information You Provide Directly

Name, email address, phone number, and other contact details
Information submitted through contact forms, intake forms, or newsletter sign‑ups
Project details or documents you voluntarily share with us
Your answers in our request, order and withdrawal forms, including whether you’re asking as a business or as a private person
Your signed service agreement, invoices and payment records
Answers you give in our free tools, such as the Growth Audit, stay in your browser, and we receive only the name and email you enter. The Website Audit is the exception: it also sends us the website you entered, its scores and your answers, so we can email your report and follow up on it.
If you ask on behalf of someone else, such as your child, please let them know you’ve shared their details with us.

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and similar tracking technologies

Cookies & Tracking Technologies

We use cookies to keep the website working and to understand how visitors use it. For visitors in the European Union, analytics cookies stay off until you agree in our cookie banner, and you can change your choice at any time. See our Cookie Policy for the full list.

How We Use Your Information

We use personal data for purposes including:

Responding to inquiries and providing requested services
Managing client relationships and project communication
Preparing your service agreement, invoices and payment reminders, including an installment plan if you choose one (contract)
Handling a withdrawal you send us within your 14-day right to withdraw (legal obligation)
Sending newsletters, updates, or marketing communications (with your consent)
Sending the free tool or download you asked for, and one or two emails to help you use it (legitimate interest)
Tips and offers after a free tool, only if you tick the box on its form. Unsubscribe anytime (consent)
Improving website performance and user experience
Maintaining security and preventing misuse of our website

We do not sell or rent your personal information.

We don’t make decisions about you by automated means alone. Our free tools work out your score in your browser, only for you.

Our emails record whether they’re opened and which links are clicked, so we can see what’s useful; you can unsubscribe from any email.

As a Netherlands‑based business, we process personal data under the following legal bases:

Consent (e.g., newsletter sign‑ups)
Contractual necessity (e.g., delivering services you request)
Legitimate interest (e.g., improving our website or services)
Legal obligation (e.g., tax or accounting requirements)

Health and Learning Information

We never ask you about a diagnosis, a learning difference or your health, and you never need to share any of it to work with us, including in ADHD & Neurodivergent coaching. Anything of this kind you tell us is entirely your own choice.

If you do choose to share it, you give us your explicit consent to use it for one purpose only: tailoring your coaching. We keep it to the people working with you and delete it when coaching ends, unless you ask us to keep it. You can withdraw that consent at any time.

How We Share Your Information

We may share information with:

Service providers who support our operations (e.g., email platforms, analytics tools)
Legal or regulatory authorities when required by law

We don’t share personal data with third parties for advertising or resale.

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While no system is completely secure, we continuously work to safeguard your information.

We keep personal data only as long as we need it:

Agreements, invoices and payment records: 7 years, as Dutch tax law requires
Client project files: up to 2 years after the project ends, so we can help with follow-up questions
Requests and messages that don’t lead to a project: up to 12 months
Newsletter details: until you unsubscribe

You may request deletion of your data at any time, except records the law requires us to keep.

Services We Use

To run this website and our services, we use a small number of providers. Each one handles only the data it needs for the purpose below.

WordPress.com and Jetpack (Automattic): host this website, run our contact form, filter spam (Akismet) and count visits.
Google Analytics (Google): shows us how visitors use the site. For visitors in Europe, it runs only after you accept analytics cookies in our cookie banner; elsewhere it counts visits from the first page, and you can turn it off in the banner at any time.
Complianz: stores your cookie choices.
MailPoet: stores the name and email you give us when you sign up for a free tool, a download or our newsletter, and sends those emails.
WPForms: runs our request, order and withdrawal forms and Focus Room registration. Your answers are emailed to us and to you; the form plugin keeps no copy on this website.
Hydra Booking: manages appointments booked through this website. Those booking details are stored on our own website, and video meetings are set up in Zoom.
Jetpack CRM: keeps our client and contact records. These are stored on our own website, not in a separate service.
Calendly and Cal.com: take bookings for free consultations and paid strategy sessions. The details you enter there are handled under their privacy policies too.
Microsoft: our email and Microsoft Teams, which we use for coaching sessions.
Adobe Acrobat Sign (Adobe): if we send your service agreement for e-signature.
Moneybird: our invoicing and accounting. Your name, contact details and invoices are kept there.
Our bank: receives your payments by bank transfer.
WhatsApp (Meta): if you choose to message us there.

Some of these providers are based in the United States. Where your data is processed outside the European Economic Area, we rely on the safeguards those providers offer, such as the EU–US Data Privacy Framework or standard contractual clauses.

EU/EEA Users

Under GDPR, you have the right to:

Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability

You also have the right to complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or to the authority in the country where you live.

To exercise these rights, contact us at:

info@elevatedconsultingsolutions.com

Our website may contain links to external sites. We aren’t responsible for the privacy practices or content of those websites.

Our services aren’t directed to individuals under 16. We don’t knowingly collect personal information from children.

We may update this Privacy Policy periodically. The “Last updated” date at the top will reflect the most recent version.

If you have questions about this Privacy Policy or how your data is handled, you can reach us at:

Elevated Consulting Solutions V.O.F.

Registered address: Dokter Duetzlaan 80, 2242 RR WASSENAAR, NETHERLANDS

KvK: 42082041 · btw: NL869623552B01

Email: info@elevatedconsultingsolutions.com

This Privacy Policy works together with our Terms & Conditions, which govern your use of this website.